Privacy Policy

LaunchStack ("we", "us", "our") respects your privacy. This policy explains how we collect, use, and protect personal data when you visit launch-stack.co.uk or contact us about our web design and AI automation services.

We process personal data in line with UK GDPR and the Data Protection Act 2018.

Who we are

Data controller: LaunchStack
Email: andrii@launch-stack.co.uk
Phone: +44 7861 479598
Location: London SE9 5AL, United Kingdom

What data we collect

Depending on how you use the site, we may collect:

• Contact form: name, email, budget range, services of interest, and your message.
• Free Lead Leak Audit: website URL and work email.
• Technical data: IP address, browser type, device information, and pages visited (only if you accept analytics cookies).
• Cookie preferences: your consent choice and timestamp.

We do not knowingly collect data from anyone under 18.

How we use your data

• Respond to enquiries and provide quotes.
• Deliver your free Lead Leak Audit.
• Send marketing communications where you have opted in.
• Improve our website and measure performance (with consent).
• Keep records for legal, accounting, or dispute purposes.

Lawful bases

• Consent: marketing emails, analytics cookies, and form submissions where you tick the consent box.
• Legitimate interests: responding to business enquiries, site security, and basic site operation — balanced against your rights.
• Contract: delivering services you have asked us to provide.

Cookies and similar technologies

Cookies are small files stored on your device. We also use similar technologies such as localStorage and sessionStorage where needed.

Essential

Always active. Required for the site to work properly.

Analytics (optional)

Only loaded if you click "Accept all" on our cookie banner. We do not currently run analytics tools, but this category is reserved for future tools such as privacy-friendly traffic measurement.

Third-party services

We load fonts from Google Fonts. When your browser requests these files, Google may receive technical data such as your IP address. You can limit this by choosing "Essential only" and using browser privacy settings.

You can change your cookie choice at any time by clearing site data in your browser or contacting us — we will re-show the banner on your next visit after storage is cleared.

Who we share data with

We use trusted processors to run our business:

• Supabase — stores form submissions securely.
• Vercel — hosts the website.
• Google Fonts — delivers web fonts.

We do not sell your personal data. We may disclose information if required by law or to protect our legal rights.

International transfers

Some processors may store or process data outside the UK. Where this happens, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

How long we keep data

• Enquiries: up to 2 years after our last contact, unless a longer period is needed for a contract or legal claim.
• Marketing contacts: until you unsubscribe or ask us to delete your data.
• Cookie preferences: 1 year, then we ask again.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request erasure in certain circumstances.
• Restrict or object to processing.
• Data portability where applicable.
• Withdraw consent at any time (this does not affect prior processing).

To exercise any of these rights, email andrii@launch-stack.co.uk. We respond within one month.

Complaints

If you are unhappy with how we handle your data, contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this page from time to time. The "Last updated" date at the top will change when we do. Significant changes may also be highlighted on the site.

Contact

Questions about privacy? Email andrii@launch-stack.co.uk.